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Extended Warranty

Extended Warranty

An extended warranty offers protection for your Topcon devices which includes cover for materials or manufacturing defects beyond the original warranty period.

By choosing the official Topcon Extended Warranty, we guarantee any repairs are carried out by Topcon-approved and trained technicians - using Topcon parts.

Cover includes:-

  • Unlimited repair visits during support hours (09.00 – 17.00, Mon - Fri)
  • All necessary parts and accessories required to keep the equipment operating
  • All labour and travel costs incurred in having an appropriately qualified and authorised Topcon engineer rectify a Defect within the United Kingdom
  • Unlimited remote support sessions to provide remote diagnostics and rectify problems
  • Free of charge loan instrument (subject to availability)

Remote Support

The Remote Support and Remote Software Support from Topcon provide the Customer with a speedy remote diagnostics and resolution to equipment or software issues by connecting to their PC or server via a remote connection.

Cover includes:-

  • Remote connection to your PC
  • Remote fix on the spot
  • 2-hour response time
  • Unlimited support sessions to provide remote diagnostics and rectifications

Note: The Customer must at all times maintain an adequate connection to enable Topcon or its agents to deliver the Support Service.

We offer flexible payment options and point-of-sale/multi-year/multi-site discounts. Our knowledgeable contracts team is on hand to answer any questions and provide full quotations for your information, as well as handy reminders when your contract or warranty is nearing expiry.

Please contact us for more information or a quotation.

Topcon's Standard Warranty

Click here to view our standard Warranty Statement (file opens in a new window)