Sorry, we don't support IE.

We see that you are using Internet Explorer, an old and unsafe browser. Because of this we can not show you the website that we want you to see.

Please come back in a different browser like Chrome, Firefox or Microsoft Edge. We will be right here, see you in a minute!

Customer Support

Our Customer-Centric Culture


Topcon has a dedicated team of professionals worldwide who provide responsive phone support, in-house repair, field service and comprehensive training.

We are here to give you peace of mind on the technology you rely on so that you can focus on your patients and giving them the best care.

We appreciate the importance practice technology plays within the everyday running of your business, therefore our whole ethos is to do our best to get you up and running or provide you with the required tools to get you back on track as soon as is possible. That’s why we offer a variety of support options including Extended Warranty and Preventative Maintenance Contracts.

Request Support

Managed Support Plans:

Standard Warranty  

Extended Warranty   

Preventative Maintenance

Please contact us for more information or a quotation.

Additionally:

For Marketing consumables: To order Patient Leaflets, Posters, and other consumables, please email [email protected]

For Product Training for your staff see our Training section or visit [email protected] for 250+ interactive e-learning courses and dynamic lectures, you'll just need to register for a free account. 

Topcon's Standard Warranty

Click here to view our standard Warranty Statement (file opens in a new window)